Digital India Program is a programme launched by Honourable Prime Minister Narendra Modi to promote digital mediums and technology across the nation. As an implementation step of the Digital India Programme, the Central Government started Common Services Centres (CSC) throughout the country. This article presents the services that are rendered by the Digital Seva Common Services Centers.
Overview of Digital Seva Portal
Common Services Centre (CSC) programme is an initiative of the Ministry of Electronics & IT (MeitY), Government of India. CSCs are the access points for delivery of various electronic services to villages in India, thereby contributing to a digitally and financially inclusive society.
CSCs are more than service delivery points in rural India. They are positioned as change agents, promoting rural entrepreneurship and building rural capacities and livelihoods. They are enablers of community participation and collective action for engendering social change through a bottom-up approach with key focus on the rural citizen.
CSC e-Governance Services India Limited is a Special Purpose Vehicle (CSC SPV) incorporated under the Companies Act, 1956 by the Ministry of Electronics and Information Technology (MeitY), Government of India, to monitor the implementation of the Common Services Centers Scheme. It provides a centralized collaborative framework for delivery of services to citizens through CSCs, besides ensuring systemic viability and sustainability of the scheme.
The Objective of the Digital Seva Common Services Centers
- Emphasis on entrepreneurship in rural areas
- Offering services to the private sector as well
- Community needs are given special importance
- Playing an important role in the development of rural India and offering livelihoods
- Offers to act as an agent to numerous Government and Non Government services
- One-stop solution for various G2C and B2C Services.
Overview of Digital Seva Portal
Digital Seva Common Services Centre is an online portal where citizens are provided access to various government services. The CSC e-Governance is a portal developed by the Ministry of Electronic and Information Technology, Government of India. Citizens can use the portal for online application of various certificates, government services, banking and insurance services.
Common Service Centres and Digital India
Digital India is a flagship programme of the Government of India with a vision to transform India into a digitally empowered society and knowledge economy.
CSCs enable the three vision areas of the Digital India programme:
- Digital infrastructure as Utility to Every Citizen
- Governance and services on demand
- Digital empowerment of citizens
Highlights of CSC
- The government has established physical centres across India in several villages and remote areas.
- It provides various government services with insurance and banking services.
- The services rendered by these centres are exclusively for citizens, offering various e-services.
- The citizens can access various government services at nominal costs.
- The centres provide e-governance, delivery of government services, social welfare schemes, financial services, education and skill development courses, public utility services, health and agriculture services and digital literacy etc.
Services Offered by Digital Seva Common Services Centers
Agricultural Services for Farmers-In Agricultural Services for farmer’s sectors, the portal offers the following services.
- Agricultural Machine Store
- Online Store
- Farmer Registration
- Marketplace
Aadhaar services-The below given Aadhaar services are provided by the portal.
- Aadhaar Demographic Update
- Aadhaar Mobile Update
- Aadhaar eKYC PVC Print
Banking and Pension Services-In the Banking and Pension Services sector, the portal offers the following services.
- RAP Registration
- Basic Banking Course
- Life Certificate (LIC)
- Pin Pad Device Payment Service
Electricity-In the electricity sector, the portal offers the following services.
- Online Bill Payment (Non-RAPDRP)
- Online Bill Payment (RAPDRP)
- Online Bill Payment
Education-The following services are provided by the portal in the education sector.
- SCLM Registration
- SCLM Admission
- Tally Certification
- eLegal Consultancy
Government Citizen Services-The portal provides the following government services to its citizens.
- Birth and Death Application
- Forest Services
- Online FIR
- Ration Card Services
Insurance-The Digital Seva CSC portal offers the following insurance packages to the citizens.
- Pradhan Mantri Fasal Bima Yojna
- Farmer Package Policy
- Life Insurance
- Personal Accidental
Health Services-The following are the health services that citizens can acquire from the portal.
- Super Speciality Consultation
- Telemedicine
- Jan Aushadhi Registration
- Jiva Telemedicine
Travel Services-To simplify the travelling expenses, the portal is offering the following services.
- Darshan Booking
- Bus Ticket Booking
- Flight Tickets
- Bus Tickets
Skills and Youth Development Services-The centres provide exclusive services for youths to enhance their skills.
- CAD Registration
- Self Animation Course
- Digital Unnati
- Training Courses
Other services-Besides this, there are other services that are offered by the Common Service Centres.
- PVC Card and Biometric Device
- Pradhan Mantri Awas Yojana
- Jeevan Pramaan
- NIELIT Facilitation Centre
Registration Procedure
Given below are the step-by-step registration procedure to register in the Common Service Centre.
Step 1: Login to the Portal
The user has to login to the official portal.
Step 2: Enter Details
The user has to enter the name and Aadhaar number.
Step 3: Select the Verification Method
The user has to select an appropriate verification method such as Iris, fingerprint and OTP.
Step 4: Enter the Captcha Code
The user has to enter the Captcha code in the text box.
Step 5: Terms and Conditions
The user has to accept the terms and conditions.
Step 6: Click Submit
The user has to click the ‘Submit’ button to complete the registration procedure.
Digital Seva Login
Given below are the step-by-step login procedure to log in to the Digital Seva Connect.
Step 1: Login to the Website
The user has to login to the official website.
Step 2: Enter the Credentials
The user has to enter the user name and password.
Step 3: Click Sign In Button
Once all the credentials are entered, the user has to click on the ‘Sign In’ button to log in.
Status Check
The following steps have to be followed to check the status of the Digital Seva/ CSC Portal Registration.
Step 1: Login to the Page
The user has to login to the application status check page.
Step 2: Enter the Application Number
The user has to enter the application number.
Step 3: Enter the Captcha Code
The user has to enter the Captcha code in the text box.
Step 4: Click Submit
Once the captcha code is entered, the user has to click the ‘Submit’ option.
Partners
- Village Level Entrepreneur (VLE) to provide service to the rural consumer in villages.
- The agency designated by the State – State Designated Agency (SDA)—to facilitate implementation of the Scheme within the State.
- Others include central ministries, their departments and other central agencies to offer various services to the citizens and partner banks (public and private sector) and regional rural banks to enable CSCs to become Banking Correspondent Agents / Customer Service Points to deliver various banking and financial services.
FAQs
Q: How do I register for services at a CSC?
Citizens can visit the CSC and request the desired service. The VLE will assist in the application or enrollment process.
Q: Can I pay utility bills at a CSC?
Yes, CSCs often provide services for utility bill payments, including electricity, water, and other bills.
Q: What services are provided at CSCs?
CSCs offer a wide range of services, including government services like Aadhaar enrollment, PAN card services, bill payments, banking services, insurance services, digital literacy, and more.
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